Return Policy

Effective Date: 05/02/2025

At LetsWear, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return policy based on the type of delivery you choose.

  1. Return Eligibility
  • Items must be unused, in their original packaging, and with all tags attached.
  • Returns must be initiated within the designated time frame based on the delivery option selected.
  • Certain items, such as intimate wear, accessories, and final sale items, may not be eligible for return.
  • Only defect item and wrong item is eligible for return.
  1. Returns will be acceptable within 1 day 
  • 60-Minute Delivery Orders: If you opted for 60-minute delivery, you must request a return on the same day of delivery.
  • Regular Delivery Orders: If you selected regular delivery, you have up to 3 days from the delivery date to initiate a return.
  1. How to Initiate a Return

To request a return:

  1. Log in to your LetsWear account and navigate to ‘My Orders’.
  2. Select the item(s) you wish to return and follow the on-screen instructions.
  3. Choose your preferred return method (pickup or drop-off at a designated location).
  4. Once approved, return instructions will be provided.
  1. Refund Process
  • Refunds will be processed to the original payment method within 3-4 business days after receiving and inspecting the returned item.
  • Shipping fees (if applicable) are non-refundable.
  1. Exchanges

     At this time, we do not offer direct exchanges. If you require a different size, color, or item, please follow these steps:

  1. Return Process:

    • To receive a different size, color, or item, please return the original product.
    • Once the return is processed, you can place a new order for the desired item.

  2. Exchange Time Frame:

    • 60-Minute Delivery Orders: We will do exchanges for orders on the same day of receiving your delivery.
    • Regular Delivery Orders:We will do exchanges for orders within 2-3 days of receiving your delivery.
    • The item must be returned in its original, unused condition with all packaging, tags, and accessories intact.
  1. Contact Us

If you have any questions about our return policy, please contact our customer support team:

  • Email: Support@letswear.in
  • Phone: +917879010025
  • Thank you for shopping with Let’sWear!